Coin Whack

《Coin Whack》 End User License Agreement and Terms of Service

Last Updated: February 22, 2025

IMPORTANT NOTICE: PLEASE READ CAREFULLY. THIS END USER LICENSE AGREEMENT ("EULA") AND TERMS OF SERVICE ("TERMS") IS A LEGALLY BINDING AGREEMENT BETWEEN YOU ("USER" OR "YOU") AND [QUZHILIAN TECHNOLOGY PTE. LTD.] ("COMPANY", "WE", OR "OUR"). BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE "COIN WHACK" GAME AND RELATED SERVICES (COLLECTIVELY, THE "SERVICE"), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

1. Account and Registration

1.1 You must provide accurate and complete information to register an account and keep it confidential. You are responsible for all activities under your account.

1.2 You represent that you are at least 13 years old, or have obtained parental/guardian consent where applicable. Children under 13 are not permitted to use the Service.

1.3 In accordance with the Children's Online Privacy Protection Act (COPPA), if we learn that we have collected information from a child under 13 without verifiable parental consent, we will delete the associated account and information.

2. License Grant

2.1 The Company grants you a limited, revocable, non-exclusive, non-transferable license to use the Service solely for your personal, non-commercial purposes.

2.2 All in-game virtual currency, items, skins, characters, etc. (collectively, "Virtual Items") are digital content licensed to you by the Company. You do not own Virtual Items. They have no real-world monetary value, are not redeemable for cash, and are generally non-refundable or transferable.

3. Code of Conduct

You agree not to engage in any of the following activities, which may result in suspension or termination of your account:

3.1 Using cheats, automation software, exploits, or any other means designed to undermine the fairness of the game.

3.2 Harassment, bullying, hate speech, publishing obscene content, or any form of illegal activity.

3.3 Impersonating others or infringing upon the rights of others, such as privacy or publicity rights.

3.4 Attempting to gain unauthorized access to the Service, other user accounts, or related systems (violating laws such as the Computer Fraud and Abuse Act (CFAA)).

3.5 Sending spam, commercial advertisements, or engaging in activities that violate the CAN-SPAM Act.

3.6 Infringing upon our or others' intellectual property rights (protected under the Digital Millennium Copyright Act (DMCA)).

4. Payments, Purchases, and Refunds

4.1 All in-app purchases are processed through the official distribution platform for your device (e.g., Apple App Store, Google Play Store) and are subject to that platform's own terms, conditions, and refund policies.

4.2 Except as otherwise provided in these Terms or required by applicable law, all sales are final.

4.3 Refund Requests:

a. Platform Channel: For purchases made through a platform, you should first contact that platform (Apple, Google, etc.) directly for a refund, as they control the transaction process and have their own refund review procedures.

b. Company Channel: Only if the platform is unable to process the request or as otherwise required by law, you may submit a refund request to us via our customer service email at [antonilee777@gmail.com]. All requests must include order details, a reason for the request, and may require identity verification.

c. Refund Eligibility: We will evaluate refund requests to the extent required by applicable law and based on the following principles:

i. Digital Content: Given the nature of virtual items, currency, or digital content which cannot be physically returned, refunds are typically not granted unless mandated by law (e.g., specific "cooling-off" laws in your state) or if we can verify a technical failure on our part that substantially prevented the delivery of the Service.

ii. Unauthorized Purchases: If we reasonably determine, based on the Electronic Fund Transfer Act (EFTA) and our investigation procedures, that a purchase was unauthorized, we may provide a refund or account credit.

iii. Significant Service Disruption: If we unilaterally and permanently terminate a major service feature for which you have paid but not yet consumed, we may, at our discretion, provide a partial refund or compensation.

4.4 Abuse Prevention: We reserve the right to limit or deny refund requests from users we believe are engaging in fraud, abuse, or violating the terms of this Agreement. Frequent or malicious refund requests may lead to review of your account, suspension of purchasing privileges, or account termination.

5. Intellectual Property

5.1 The Service and all content within (code, artwork, sound, text, etc.) are the proprietary property of the Company or our licensors, protected by U.S. and international intellectual property laws.

5.2 If you submit feedback or user-generated content, you grant us a perpetual, royalty-free, worldwide license to use, modify, and display such content.

6. Privacy

Your privacy is critically important to us. We collect and use your data in accordance with our Privacy Policy (referenced above). That policy explains our practices under laws such as the California Consumer Privacy Act (CCPA/CPRA).

7. Disclaimer and Limitation of Liability

7.1 THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES.

7.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, OR LOSS OF GAME PROGRESS, ARISING FROM YOUR USE OF THE SERVICE.

8. Termination

8.1 You may stop using the Service at any time.

8.2 We may suspend or terminate your account at any time, without prior notice, if we reasonably believe you have violated this Agreement.

9. Dispute Resolution and Governing Law

9.1 This Agreement shall be governed by the laws of [State of Company's Incorporation, e.g., California], without regard to its conflict of laws provisions.

9.2 Any dispute arising from this Agreement shall be resolved first through binding arbitration with the [American Arbitration Association (AAA)], rather than in court. CLASS ACTION LAWSUITS ARE NOT PERMITTED.

10. General Provisions

10.1 We reserve the right to modify this Agreement at any time. Material changes will be communicated via in-service notice or email. Continued use constitutes acceptance of the new terms.

10.2 If any provision is found to be invalid, the remaining provisions shall remain in full force and effect.

10.3 This Agreement constitutes the entire agreement between the parties.

Contact Us:

For questions regarding this Agreement, please contact us via email at: [antonilee777@gmail.com]

Privacy Policy

Effective Date: February 22, 2025

Last Updated: February 22, 2025

1. Introduction

Welcome to the "Coin Whack" game. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, and describes your privacy rights under U.S. law. Please read this policy carefully. By using our game, you agree to the data practices described herein.

2. Scope

This policy applies to information we collect through the game's official website, game client, mobile application, social media pages, and related services (collectively, the "Services"). It does not apply to third-party practices that we do not own or control, including third-party websites, services, or applications that may be accessed through the game.

3. Information We Collect

We may collect the following categories of information:

• Information You Provide: Name, email address, phone number, username, password, payment information, communication content, etc., when you register an account, purchase in-game items, subscribe to activities, or contact customer support.

• In-Game Activity Information: Game progress, achievements, virtual items acquired, playtime, login times, in-game interactions, social behaviors, chat records (where applicable), and in-game purchase records.

• Device and Technical Information: IP address, device type, operating system, browser type, unique device identifiers (such as advertising ID), mobile network information, game crash reports, and performance data.

• Information from Cookies and Tracking Technologies: Information collected via cookies, pixel tags, local storage data, log files, etc., used for functionality, analytics, and advertising.

• Location Information: Approximate location (e.g., inferred from IP address) or precise location (if you enable location services on your device).

• Children's Information: If a user is under 13 years of age, we will collect limited information only after obtaining verifiable parental consent (see the "Children's Privacy" section for details).

4. How We Use Information

We may use your information for the following purposes:

• To provide, operate, and improve the game Services;

• To process purchases, gifts, and virtual item transactions;

• To verify identity, manage accounts, and safeguard account security;

• To send game updates, activity notifications, and service reminders;

• To provide customer support and respond to requests;

• To personalize the game experience and content recommendations;

• To conduct analysis, research, and anti-cheat monitoring;

• To deliver personalized advertising (with your consent, where applicable);

• To comply with legal obligations and enforce our Terms of Service;

• In connection with corporate transactions (such as mergers or sales).

5. Sharing and Disclosure of Information

We share personal information only under the following circumstances:

• With service providers (e.g., for payment processing, data analytics, customer support, cloud services);

• To comply with the law, respond to subpoenas, law enforcement requests, or to protect the safety, rights, or property of ourselves or others;

• With affiliated companies;

• With your consent or when you choose to share information publicly (e.g., in-game leaderboards, social features);

• In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

We Do Not Sell Personal Information: We do not sell your personal information to third parties for monetary or other valuable consideration. We may share certain information for targeted advertising (constituting "sharing" under the CCPA), and you have the right to opt-out (see "Your Privacy Rights" below).

6. Children's Privacy

Our Services are not directed to children under the age of 13. If we learn that we have collected information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you are a parent or guardian and believe we may have information about your child, please contact us using the information provided below.

In accordance with COPPA, we:

• Only collect child information necessary for the functionality of the game;

• Do not conduct behavioral advertising targeting children within the game;

• Do not disclose child information to third parties without parental consent (except for limited exceptions permitted by law).

7. Your Privacy Rights (CCPA/CPRA, etc.)

Depending on the state in which you reside, you may have the following rights:

• Right to Know: About the categories of personal information we collect, use, and disclose;

• Right to Access: To request access to the personal information we hold about you;

• Right to Deletion: To request deletion of your personal information (subject to exceptions);

• Right to Correction: To request correction of inaccurate personal information;

• Right to Opt-Out: To opt-out of the "sale" or "sharing" of personal information (for targeted advertising);

• Right to Limit Use: To limit the use of sensitive personal information in certain circumstances;

• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your rights.

To exercise your rights, please submit a request using the contact information below. We will respond within 45 days after verifying your identity. You may also authorize an agent to act on your behalf.

8. Data Security

We implement reasonable technical, physical, and administrative measures to protect your information, including encryption, access controls, and security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. International Data Transfers

Our servers may be located outside the United States. If you access the game from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. or other jurisdictions whose laws may offer a different level of protection.

10. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

11. Contact Us

If you have any questions about this policy, wish to exercise your privacy rights, or have a complaint, please contact us at:

Email: antonilee777@gmail.com

Phone: +85255725212

12. Policy Updates

We may update this policy from time to time. If we make material changes, we will notify you within the game or via email and update the effective date. Please review it periodically.